Privacy Policy

1. Introduction

1908 Property Management (RC 9713124), operating as Prop Smart Hub ("we", "us", "our"), is committed to protecting the privacy of estate managers, homeowners, staff, and visitors who use our platform. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

2. Information We Collect

• Account information: Name, email address, phone number, and role (homeowner, staff, admin).
• Property data: Estate name, property/unit number, owner and tenant details.
• Financial data: Invoices, payments, and transaction records used for estate accounting.
• Visitor data: Visitor names, phone numbers, vehicle plates, and access codes.
• Identification: FICA documents (ID type and number) for compliance verification.

3. How We Use Your Data

• To provide estate, property, and financial management services.
• To verify identity and comply with regulatory requirements.
• To manage visitor access and estate security.
• To communicate announcements, invoices, and important notices.
• To improve and maintain the platform's features and performance.

4. Data Sharing

We do not sell your personal data. Information is shared only with authorized estate administrators and staff within your estate, or where required by law, regulation, or legal process.

5. Data Security

We employ industry-standard security measures including encryption, access controls, and regular audits to protect your data. Access to personal information is restricted to authorized personnel and role-based permissions.

6. Data Retention

We retain personal and financial data for as long as your estate account is active, and for a reasonable period thereafter to comply with legal, accounting, and regulatory obligations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact your estate administrator or reach out to us via the Contact page.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.